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A Performance Oriented Executive Search Firm Specializing in the Mortgage Industry and its Complimentary Companies
  Director of Infrastructure and Operations

Our Client

Markets, sells and manages various timeshare and permanent ownership resorts.  They have resorts in Texas, Missouri, Illinois, Georgia, Massachusetts, and Florida at this time.  All resorts are connected to the corporate office and IT functions are centralized.  They have 2 remote call centers in the D/FW area and two small call centers in their corporate office. Our client is a publicly traded company. Additional information is available online and will be provided to qualified candidates.

The Opportunity

Our client is seeking a very strategic person who can manager the areas of Infrastructure and Operations (AS400 operations, Telecommunications, Desktop Support and Network Support).  The ideal candidate should have some experience in all areas but needs to be particularly strong in tow or three of them.  The IBM AS400 iSeries is our client's primary computing platform, as all their mission critical applications run on it.  The telecommunications area manages the Siemens PBX systems and the Avaya predictive dialers.  The networking area manages Novell and Windows networks, desktop support and SAN’s. 

The director will need to manage all these areas and will be guiding our client through the next level of strategic improvements.  This will involve:

  • Working with each area to evaluate procedures to increase service levels

  • VoIP options

  • Infrastructure improvements and Networking operating systems upgrades and enhancements

  • PCI and SOX related security and compliance

  • Vendor negotiations

Our client is a very dynamic company that needs someone who can work to plan, manage, and complete multiple projects that the business requires to take advantage of many sales and marketing opportunities.  This is a very exciting and manageable job for someone who plans well and makes use of the resources available to him or her.  

Requirements

Candidate must have the following experience:

  • 3+ years experience managing the AS400 platform
  • Strong background in networking technology (LAN and WAN)
  • Strong background with Siemens PBX
  • Experience with predictive dialer technology
  • Experience managing an operation group
  • Experience with SOX compliance
  • At least one conversion from Novell to Microsoft NOS
  • Experience with SAN technology
  • Experience managing a small desktop support group
  • Experience with VoIP implementations

The candidate must be willing and able to work in a fast paced business environment that requires efficient and creative solutions to business needs.  The candidate must be able to manage multiple projects and evaluate project change impacts to project schedules.

Jackman Financial Group would appreciate any assistance you can provide in recommending or helping us locate qualified candidates.

Contact Scott Hahn at 972.395.2124 or scott.hahn@jackmanfinancial.com

 

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5900 Pathfinder Drive, Plano, TX 75093 | Phone: 972.423.4620 | e-mail - info@jackmanfinancial.com